16 comments

  • cmiles8 6 minutes ago
    This interview with an AWS leader isn’t aging well, from CBS Sunday morning:

    Pogue asked, "I don't mean to give anyone ideas, but let's say I figured out that one of these unmarked buildings was an AWS data center, and I blew it up. Are you saying that it's so backed up and redundant that you probably wouldn't notice?" Wood replied, "Yeah, you wouldn't notice. I mean, we might be a bit upset, but you wouldn't notice!"

    https://www.cbsnews.com/news/cloud-computing-loudoun-county-...

  • rishikeshs 33 minutes ago
    I think this is due to the data residency requirements in UAE. I'm working with a client in the health space and the government requirements requires me to store data only in UAE! Tried with AWS but they were not allowing any new instances and I had to go with Azure.
    • jackb4040 18 minutes ago
      Hi, I'm from the future. You might want to consider storing the data somewhere besides an Azure datacenter in the UAE.
      • r_lee 14 minutes ago
        > the government requirements requires me to store data only in UAE!
        • birdatlaw 11 minutes ago
          turns out reading comprehension skills have still not gotten better in the future
          • jackb4040 3 minutes ago
            In the future, some companies begin to store their data on-premises away from big centralized datacenters. But many companies do not, due to costs and the general friction of changing how things are done.

            If OP tells me the name of his company I can hop in my time machine and tell him how it plays out.

  • Art9681 50 minutes ago
    No disaster recovery plan? No offsite backups? Someone failed to applied the most basic principles that have existed for decades.
    • advisedwang 34 minutes ago
      That depends on the data. If this is EBS or single-AZ S3, then from Amazon's perspective this was correct. Backup responsibly (for any data that does need to be backed up) lives with the customer, and Amazon has no way of knowing about that. EBS data data is unrecoverable, and that's what's reported.

      Now if this was multi-AZ S3 or whatever then this would be significant.

      The article does not tell us what products were impacted.

    • rbanffy 45 minutes ago
      The more dramatic contingency you have to plan for, the more expensive the plan gets.

      Earlier this week I mentioned that if we lose enough data centres to bring our operation down, the first items in the to-do list becomes securing weapons, vehicles and fuel.

      • chasd00 5 minutes ago
        > to-do list becomes securing weapons, vehicles and fuel.

        I toured a datacenter once back in the early 2000s and they showed me 30 days of generator fuel storage. When i asked them why 30 days and not 35 they replied "we're such a major customer of both electricity and fuel that if we don't get electricity or fuel for 30 days there's way bigger problems than your website not being online" hah.

      • ares623 35 minutes ago
        "Daddy, where were you when the flames reached our house?"

        "I was in the office, reviewing Terraform plans"

      • jiggawatts 13 minutes ago
        I had the same discussion with a manager about the backups of financial contracts for cleaning school facilities.

        He just couldn't get past the notion that if the six copies in four buildings across two states were all simultaneously physically destroyed, then most likely there are also no more schools left standing, and hence the contracts to clean them are null and void. Also, payment is now in booze and ammunition, not dollars.

    • nixass 19 minutes ago
      Offsite to.. where? Sea? Data residency in Gulf states is very strict and basically nothing is leaving the countries
      • firesteelrain 3 minutes ago
        Typically 300 miles geographically but could be hard in some Gulf States
      • abeyer 2 minutes ago
        A datacenter not owned/run by a major US or Israeli company seems like it might be a good first step.
    • cpncrunch 30 minutes ago
      But that is something the customer needs to consider. AWS doesnt offer that as standard if your data is in one zone, and during a war even multiple zones in the same region may not be sufficient.
    • jeremyjh 24 minutes ago
      That isn't recovery from AWS's point of view. If the customer has data in another region, thats great for them but AWS isn't really a part of that, AWS doesn't know which data is fungible in every case. Sure they have some data is replicated, what they can't recover is the data THEY do not replicate.
    • yipinwong 30 minutes ago
      Nothing is ever real-time. Eventual consistency leads to some data are not backed up.

      You talking as if this is some mom-and-pop shop that you run.

    • rokhayakebe 35 minutes ago
      Did local laws permit?
  • rbanffy 48 minutes ago
    Well… they have a good excuse.
  • skybrian 15 minutes ago
    I wonder if they'll start adding an underground bunker to new data centers so you can put an S3 replica there?
  • curuinor 23 hours ago
    They guaranteed 11 9's durability, didn't they?

    e: Yep

    https://aws.amazon.com/s3/storage-classes/

    • jameshart 26 minutes ago
      The footnote which says that is the design durability against equipment failure literally begins:

      > In the unlikely case of the loss or damage to all or part of an AWS Availability Zone, data in a One Zone storage class may be lost. For example, events like fire and water damage could result in data loss

    • beejiu 32 minutes ago
      The SLA excludes force majeure.
    • stackskipton 40 minutes ago
      Even if they have payable SLA on this, most SLAs have Acts of God and Acts of War exemption.
    • jonahx 49 minutes ago
      I don't think this has any teeth. They don't compensate in the event of loss afaict.
    • advisedwang 32 minutes ago
      They say it's "designed for" 11 9s, not guaranteed.
    • rbanffy 45 minutes ago
      Considering all the data they have globally, they might still be compliant.
  • markive 23 hours ago
    Does this mean that even with 3 availability zones for Amazon S3 storage, that some data is lost?
    • OrangeDelonge 19 hours ago
      Did they say its S3 data? Could also be single-az EBS or RDS.
    • gregw2 38 minutes ago
      I think so.

      Although the more paranoid AWS customers who turned on (and pay for) S3 cross region replication or similar cross region DR for other services would be fine.

    • MiroslavPokorny 22 hours ago
      Obviously what you understand is different from the reality after you actually follow all the footnotes.
    • dhx 12 hours ago
      For me-south-1 (Bahrain), all 3 data centres providing the redundancy were blown up by Iran.[1] The redundancy was localised to small geographic area and a single government--something customers of AWS were hopefully aware of when they entrusted AWS with their data.

      It's always buyer beware for any claims of availability. Engineers completing a FMECA[2] will (or should) always state upfront what type of failure modes they've deliberately excluded (such as meteor strike) or else every FMECA would be full of failure modes that have never been measured, and are not worth anyone's time worrying about. These exclusions vary by application--a time capsule, seed vault, etc are intended to outlast wars and collapses of empires. Typically a bunch of data centres aren't designed to withstand such failures.

      I do think however it'd be reasonable to include the prospect of war for calculating data centre / cloud service availability. Especially in a place such as Bahrain where the country is obviously concerned enough about the prospect of war to have built very permanent and expensive air/missile defence sites. New Zealand on the other hand--maybe not so important to consider.

      [1] https://news.ycombinator.com/item?id=49033240

      [2] https://en.wikipedia.org/wiki/Failure_Mode,_Effects,_and_Cri...

      • 0cf8612b2e1e 42 minutes ago
        As far as I know, the attacks happened at different times. If Amazon knew that they had lost some data redundancy, shouldn’t they have been quickly mirroring that out of the region?
        • testplzignore 31 minutes ago
          https://aws.amazon.com/compliance/data-privacy-faq/

          "You choose the AWS Region(s) in which your content is stored. You can replicate and back up your content in more than one AWS Region. We will not move or replicate your content outside of your chosen AWS Region(s) without your agreement."

        • ericpruitt 3 minutes ago
          That would be a legal nightmare. They don't necessarily know what customers' data residency requirements are.
      • zmgsabst 36 minutes ago
        AZs weren’t meant to be disaster resistant, eg, an earthquake or hurricane could take out a whole region.

        Regions were always the scale of disaster isolation on AWS.

  • michael-bey 49 minutes ago
    What a nightmare scenario to tabletop. How do you even begin to recover from something like this?
    • NegativeLatency 39 minutes ago
      Backups in a different region?
      • noir_lord 22 minutes ago
        Works unless local laws specifically block you doing that which they do for some classes of data in some countries.

        Multi-cloud in the same country (if that exists in the country and is far enough apart) maybe.

        • criemen 11 minutes ago
          Do cloud providers even share data center locations so you can assess the "far enough" bit yourself?
      • nixass 18 minutes ago
        Not applicable in Gulf states
  • wewewedxfgdf 53 minutes ago
    "Use the cloud" they say.

    "It's the only way." the true believers say.

    "You can't run your own computer systems.", they say.

    "Trust us.", they say.

    “No one ever got fired for buying IBM.”

    Wildberries has nothing to do with AWS.

    "Massive centralisation of computing can never go wrong."

    "We don't need to host our own systems, it's all safe in one of 20 global data centers."

    etc etc

    • shitloadofbooks 30 minutes ago
      Can you post the specs on your missile defense system for your home lab?

      How are you dealing with the rise of low-cast swarm attacks from drones?

      Is it land-based, sea-based or space-based and at what point of the trajectory do you target and do you use jamming?

      • noir_lord 19 minutes ago
        Eh I get your point but would point out that distribution does mitigate the risk here, having all your data in DC's that can be seen from space also isn't a panacea when your next door neighbour targets them in retaliation for what your ally did.
    • knorker 37 minutes ago
      What's you point? That if you had run your own DC in that region (because that was your business requirement) then you'd have better missile defense than AWS?

      Or maybe AWS or DIY, you are always responsible for geographic diversity?

      Anyone losing data over this lost it because they'd literally told AWS to only store it in one place.

      • culi 31 minutes ago
        You don't need better missile defense than AWS. You don't need missile defense at all because you won't be a target. 99.999999% of the land has no missile threat on it. You are actively increasing the threat to your business by running it on the same servers that military contractors run their software on.
        • vkou 27 minutes ago
          In a war where schools and bridges and aid convoys and bread lines are targeted, anyone should consider themselves a valid target.

          It's true that you are less likely to be a target than a state-sponsored tech megacorp's data centers, but the risk is still present.

          • noir_lord 17 minutes ago
            Risk is always present, We quantify it for a reason and then we mitigate if it's beyond a level we are comfortable.

            Living is risk, every time I go to the shop for milk there is a non-zero chance I don't come back but the risk is so low I don't worry about it.

      • wewewedxfgdf 35 minutes ago
        The point is that AWS has the same problem as Wildberries.

        There is no difference at all between Wildberries and AWS data centers.

        If you don't know what Wildberries is then go watch their facilities systematically destroyed on YouTube - centralisation is a target.

        If your organization runs on AWS then you should have a contingency plan for the data center being destroyed by drones. Is that on your risk management plan?

      • drnick1 16 minutes ago
        > What's you point?

        Not the OP, but the point is that decentralized infrastructure is a lot more resilient to attacks of any kind.

      • gleezard 31 minutes ago
        HN shitposting is the point. If you want actual pragmatic commentary, use Lobsters.
      • shevy-java 35 minutes ago
        How about not bombing other countries and then acting surprised when retaliation happens? I mean clearly the problem isn't AWS as such - it is the problem that someone leading a country is totally clueless about the world. Only personal profit is in the interest of the orange clown.
        • culi 28 minutes ago
          > I mean clearly the problem isn't AWS as such

          I get your main point, but just wanna point out that AWS is one of the largest military contractors in the world. They hold multi-billion dollar contracts from the DoD, USAF, CIA, and more. An estimated $4B a year in military spending goes to AWS

    • justonenote 36 minutes ago
      this is reductionist to the point of absurdism.

      It can be true that using cloud storage, using managed services, and paying a premium is still worth it for a lot of people and organizations, and while not perfect, still a hell of a lot better compared to the fully in your control tape backups that you distribute to different physical locations every week.

      I'm not a particular fan of relying on one provider or vendor lock in, but to pretend they don't provide a service with failure rates that are low enough to be very useful is a very short-sighted take.

  • rvz 35 minutes ago
    Backup both locally and everywhere no matter what.
  • SmirkingRevenge 19 minutes ago
    It was always a bad bet for billionaires like Bezos to become Trump enablers. You weren't buying a seat at the table, or the privilege of being left alone, you were just signing yourself up to be force-fed shit sandwiches over and over (And the shit-to-bread ratio gets worse as time goes on)

    You should have used your considerable resources to fight. If only billionaires would oppose aspiring tyrants with the same zeal with which they oppose even minor tax increases.

  • burnt-resistor 35 minutes ago
    50%+ of companies that lose all of their data go out of business in 6 months.

    DR/BCP costs are readily justified by doing a Business Impact Analysis (BIA).. budget up to some fraction of risk cost * risk probability.

    And a friendly reminder that replication isn't a tested data backup.

  • chews 15 hours ago
    I'm sorry but your data is in another castle.
    • Chance-Device 52 minutes ago
      This should have been in that super Dario game.
  • shevy-java 36 minutes ago
    How about ... stop bombing other countries? Trump is like a professional liar. From "no more forever wars" to "hey this is what must be done now" in a second. He is almost as good as Putin with regards to lies - the ultimate agent Krasnov. Minus the apparent dementia now.
    • drnick1 6 minutes ago
      You can't have a bunch of deranged mullahs threaten the entire region and world with missiles or nukes. Chanting "death to America" for half a century and killing thousands of Americans directly or indirectly. America should have blasted the hell out of the mullahs when they took hostages about 50 years ago. This is the first administration in a long time with the cohones to do something about it.
      • carefree-bob 1 minute ago
        This is not exactly a nuanced view of the conflict, and in either case, the fact that you don't like that someone on the other side of the world is chanting death to America doesn't give you a bonus card for a free attack.

        Seriously, it's like people, when deciding whether to launch a war or not, are not thinking "how will the other side react and will this conflict benefit me" but instead they are only thinking "does this nation deserve to get hit".

        Well, news flash, your moral outrage does not translate into you not suffering more than your opponent during a conflict. It's a completely separate issue, and a personal issue between you and your priest or rabbi. When it comes to starting wars, you have to look at military capabilities and long term outcomes, not "does this nation deserve to be attacked".

    • Cyclone_ 17 minutes ago
      It's a war that he started to benefit Israel, and is now causing suffering for so many others.
  • HDBaseT 17 hours ago
    [dead]
  • carefree-bob 1 hour ago
    This is the flipside of data residency requirements that countries are now starting to require. If the EU wants to keep data in the EU, then great, but when the war comes and energy and infrastructure are hit, people would have wished for backups in North America, Asia, and the middle east.
    • numpad0 51 minutes ago
      I don't think this is a flipside, unless you're thinking from the PoV of data itself rather than its owners.
    • Barrin92 10 minutes ago
      data residency requirements in the EU don't categorically exclude data storage in other countries. The EDPB explicitly recognizes encrypted backups, for example, as valid as long as the keys remain in the EU and there's a secure transfer mechanism (p. 30) exactly for reasons such as disaster recovery.

      https://www.edpb.europa.eu/system/files/documents/2021-06/ed...

    • watwut 56 minutes ago
      War did not randomly came. America intentionally caused it.

      And has lawless goverment and unaccountable tech industry making it bad place for data.

      • carefree-bob 15 minutes ago
        You don't see the EU causing a war with Russia?

        Let's just revisit all the different acts of war that the EU has already done:

           * Seizing sovereign reserves
           * Seizing Russian ships on the high seas
           * Sending special forces and other "military advisers" to launch long range attacks on Russian soil. 
           * Sending in commandos to launch attacks on nuclear power plants
         
        
        You really don't think this will lead to war? I think there is a 50% chance there will be open war, and that percentage increases as the EU continues to take these measures, each of which are equivalent to acts of war from the perspective of international law.

        And when this happens, and EU data centers are hit, you will probably still blame America and then not make any connection with data residency requirements and the resulting chaos.

        • SmirkingRevenge 6 minutes ago
          > You don't see the EU causing a war with Russia?

          Putin is launching and provoking wars, not the EU.

          > you will probably still blame America

          No, we would blame Putin, because he's the blameworthy party.

          As for Iran, Trump (and Trump voters by extension) is the blameworthy party. I don't even think any other R would have been dumb enough to go at Iran like this.

      • aprilthird2021 51 minutes ago
        I wonder if Amazon can sue the US govt bc they basically caused this material loss to their business. I'm sure they cannot. Maybe a lawyer can explain why?
        • nradov 40 minutes ago
          In US courts you can sue anyone for anything but you might not win. The US government has sovereign immunity from most civil liability. As for the legal system in Bahrain I have no idea but hypothetically even if Amazon could somehow win a judgment they wouldn't be able to collect.
    • kibwen 57 minutes ago
      For long-term backups you want offline cold storage in an underground facility in a friendly jurisdiction, not a datacenter.
    • BonoboIO 56 minutes ago
      If you can not restore data from EU based Amazon Datacenters because it’s destroyed … you will definitely have better things to do like packing your go bag or buying the last groceries for a while.